SOC II Compliance; Security, Privacy, Data Protection

Symbolic.ai serves professionals who are creating and managing the most sensitive and critical communications projects. From Day 1, we recognized that we would have to demonstrate the highest levels of security, privacy, and data protection to be trusted by customers. To that end, we are pleased to announce that we have achieved SOC 2 Type 2 compliance. This is a significant milestone in our overall approach to data security and privacy, and underscores our commitment to safeguarding sensitive information by meeting the highest data protection standards.

What is SOC 2?

SOC 2 is an auditing standard developed by the American Institute of Certified Public Accountants (AICPA). SOC2 Type 2 certification focuses on a company’s non-financial reporting controls, covering security, availability, processing integrity, confidentiality, and privacy 

The Importance of SOC 2 Compliance

Achieving SOC 2 compliance demonstrates Symbolics' commitment to essential principles:

Data Security: We have designed our systems and controls to prevent unauthorized access and other potential threats.

Service Availability: We ensure our services are continually accessible.

Processing Integrity: We ensure data processing is both accurate and efficient.

Privacy and Confidentiality: We implement rigorous protocols to protect data and comply with data protection laws.

Benefits for Symbolic Customers

Our SOC 2 certification offers some important advantages to our customers: 

Reassurance. This certification assures you that your data is safeguarded according to the highest industry standards.

Eased compliance process. Our certification can streamline your audit process, by aligning our compliance requirements with yours. This saves time and money.

Enhanced operational efficiency. Our secure environment enables you to concentrate on business activities rather than supporting or peripheral tasks.

 Other Steps We Take To Protect Content

Symbolic does not train AI models on customer content, and cannot access a customer project or content unless specifically authorized by that customer. Content created by a Symbolic customer belongs to them and they retain full IP in their work product. Symbolic is an end to end secure environment designed for sensitive and confidential projects.

Symbolic Policies Are Available For Review

Symbolic has adopted a series of policies concerning security, privacy, and data protection. With the goal of full transparency, we have published those policies and they are available upon request here. 

That's it from us this week. We are always working to improve Symbolic and make your experience more efficient and enjoyable. We would love to hear your feedback and any suggestions you may have for future updates. Don't hesitate to reach out to team@symbolic.ai.